How do I go about making a complaint?


First, ask yourself if your complaint is really about the actions of the High Court Enforcement Officer. In our organisation the duties and responsibilities are delegated to Sherforce Enforcement Officers, who carry out the work of an Authorised Enforcement Officer, under a High Court Writ of Execution.

Remember, If you are the debtor:-

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when a writ (the court's order for the High Court Enforcement Officer to act) has been issued by the High Court, it was issued at the request of the creditor. It is the creditor who says you owe money and decides the how it should be paid, not the High Court Enforcement Officer. Once the writ has been issued, the High Court Enforcement Officer must try to collect money owed as soon as possible;

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If your complaint is that you do not owe the money, or that the creditor has refused to accept your offer to pay by instalments, the leaflet referred to above will tell you what you can do.


If you are creditor:-

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please make sure that your complaint concerns something which it is within the High Court Enforcement Officer’s legal powers to do.

If you still wish to continue, the following paragraphs will answer some of the questions you may have about the process.


Client Case Management
Client Case Management