How do I go about making a complaint?
First, ask yourself if your complaint is really
about the actions of the High Court Enforcement
Officer. In our organisation the duties and responsibilities
are delegated to Sherforce Enforcement Officers,
who carry out the work of an Authorised Enforcement
Officer, under a High Court Writ of Execution.
Remember, If you are the debtor:-
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when a writ (the court's order for the
High Court Enforcement Officer to act) has
been issued by the High Court, it was issued
at the request of the creditor. It is the
creditor who says you owe money and decides
the how it should be paid, not the High Court
Enforcement Officer. Once the writ has been
issued, the High Court Enforcement Officer
must try to collect money owed as soon as
possible; |
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If your complaint is that you do not owe
the money, or that the creditor has refused
to accept your offer to pay by instalments,
the leaflet referred to above will tell you
what you can do. |
If you are creditor:-
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please make sure that your complaint concerns
something which it is within the High Court
Enforcement Officer’s legal powers to
do. |
If you still wish to continue,
the following paragraphs will answer some
of the questions you may have about the process. |