It will take a few days to contact appropriate people to sit on the Appeal Board. Once they have been identified, you will be told who they are, what their qualification to sit on the Board is, and the date when they will meet.

This will not be any later than 14 days from he day your request was received. When they meet they will consider:

»	your complaint;
»	the High Court Enforcement Officer's report;
»	the Sherforce Complaints Team’s decision; and
»	the Chief Executive's decision.

No-one but the two Appeal Board members will be allowed to attend their meeting. Their decision will be final.

It will be accepted by the Chief Executive together with any action they recommend should be taken if your complaint is upheld